Cancelling and Refunding
Writing App Redefined™
Apple sells WritingX directly. If you bought a subscription via the App Store, you can cancel or request a refund through Apple. The process varies slightly depending on whether you’re using an iPhone, iPad, or Mac.
📱 iPhone
Cancel a Subscription
- Open the Settings app.
- Tap your Apple ID name at the top.
- Select Subscriptions.
- Find and tap the subscription you want to cancel.
- Tap Cancel Subscription (or Cancel Free Trial).
- Confirm your cancellation.
Request a Refund
- Open Safari (or any browser) and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Locate the app subscription you want refunded.
- Tap Report a Problem.
- Select a reason (e.g., “Didn’t mean to purchase” or “App didn’t work as expected”).
- Submit your request.
📱 iPad
Cancel a Subscription
- Open the Settings app.
- Tap your Apple ID name at the top.
- Select Subscriptions.
- Choose the subscription you want to manage.
- Tap Cancel Subscription (or Cancel Free Trial).
- Confirm your cancellation.
Request a Refund
- Open Safari and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the subscription.
- Tap Report a Problem.
- Choose a reason for your refund request.
- Submit your request.
💻 Mac
Cancel a Subscription
- Open the App Store app on your Mac.
- Click your Apple ID name (or sign in if needed).
- Select Account Settings.
- Scroll to Subscriptions and click Manage.
- Find the subscription you want to cancel.
- Click Edit → then Cancel Subscription.
- Confirm your cancellation.
Request a Refund
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Locate the subscription.
- Click Report a Problem.
- Select a reason for your refund.
- Submit your request.
✅ Note:
- Refunds are processed by Apple, not by the app developer.
- Approval of a refund is at Apple’s discretion.
- Once cancelled, you can still use your subscription until the end of the current billing period.
- Apple alone handles sales and grants refunds, and they do not contact us concerning the refund of subscriptions.